Terms & Conditions- Alfra Jewellery
Introduction
The term ‘Alfra Jewellery’, ‘ Alfra’, ‘alfrajewellery.com’, ‘us’, ‘our team’ or ‘we’ refers to Alfra Jewellery Ltd. We are a registered company with in the United Kingdom and our company registration number is 14400320. The site www.alfrajewellery.com is owned and run by Alfra Jewellery Ltd.
The reference ‘customer’ or ‘you’ or relates to the viewer or user of our Website or the person buying products from Alfra Jewellery Ltd.
If you continue to browse and use this Website, you are agreeing to comply with and be bound by the following terms and conditions of use, which govern Alfra Jewellery’s relationship with you in relation to this Website. If you disagree with any part of these terms and conditions, please do not use our Website. The following terms and conditions will apply between you and Alfra Jewellery, when you buy an item from alfrajewellery.com
Please also visit our FAQ & Contact page for further information.
PROCESSING
All orders are subject to availability, the stock will notify whether the product is available or not. If you would like to know the details of when the item will be back in stock, please subscribe to the ‘notify me’ or alternatively contact us at info@alfrajewellery.com
We aim to dispatch all items within 48 business hours.
INTELLECTUAL PROPERTY
It is important to note that we are trademarked as Alfra Jewellery. All data, information and content found on alfrajewellery.com and our Alfra Jewellery social media pages are the property of Alfra Jewellery Ltd. This includes all photography, slogans, text, logo and products. You may not use any of our intellectual property without consent from Alfra Jewellery Ltd. For Press relations please contact info@alfrajewellery.com
REFUNDS, EXCHANGES & CANCELLATIONS
Due to hygienic reasons we are unable to accept any refunds or exchanges on our earrings.
If your product develops a fault within 30 days of purchase, please contact info@alfrajewellery.com and arrange a return with proof of purchase and we will exchange or refund it.
If your item arrives defective, please notify us within 48 hours of receiving your item to be eligible for an exchange.
If you have received the wrong item or the wrong quantity, please contact info@alfrajewellery.com to rectify as soon as possible.
Once an order has been placed we are unfortunately not able to process a cancellation.
If an order has not arrived, please track using the relevant tracking information provided in your email confirmation with the relevant postal provider as stated in your email.
We are not responsible for any postal delays in once the item has left our warehouse.
Please visit our Delivery & Returns page for further information.
PRICING & PAYMENT
Our jewellery is priced in GBP and inclusive of VAT, however worldwide currencies are available by using our currency converter app on the product page.
Credit and debit cards are accepted and processed by Wix Payments or alternatively payment providers such as PayPal and ApplePay can be selected. To find out more information please look at our Privacy Policy.