Alfra Jewellery Ltd collects information when you order a product so that the shopping experience is seamless and tailored to the customer. It may also be used for marketing purposes. We may also gather information when ordering products from our website, subscribing to our Newsletter, creating a member account and updating all aspects of the member area, joining our social media channels, receiving special discount offers and taking part in competitions. Information may also be gathered when seeking an enquiry, providing feedback and any queries or complaints into faulty products. Information may be gathered if correspondence is submitted to us by email, post, social media or via our website. Information may be gathered if you take part in a survey, conduct a search, fill in a form or use any other features of the website. 

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In relation to personal information, we may obtain your full name, date of birth, title, delivery and billing address, email address, phone number and social media information. 

If you would not like your information used for marketing purposes or stored, please follow the unsubscribe link on our mail outs. For any information requests or if you would like to be removed from our data please email info@alfrajewellery.com 

We do not knowingly collect or maintain personal information of persons under the age of 16. If you are under the age of 16, please seek an appropriate adult or guardian before subscribing to our website. We will take appropriate steps to delete any information stored to those persons under the age of 16 without appropriate consent. 

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By registering your personal information to our website you are consenting to the use of your personal data in accordance with our Privacy Policy.

All personal data is stored is securely, we use appropriate technological security measures to protect your data against any unlawful or inappropriate use. We ensure we store the minimal amount of personal data possible.

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Our website may use cookies to track patterns and shopping behaviours from customers, this is to ensure you get the most out of your shopping experience with us. Cookies are small amounts of data in the form of text files which are stored on the device you use to access our website. If you do not wish for cookies to be on your device, you are able to reject the cookies or change the settings on your device. Please be aware that if cookies are rejected you may not be able to access all of the functionalities of the website. We ensure we adhere to the relevant UK Cookie guidance. 

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To fulfil an order from a customer, we need to take payment by debit or credit card. The process will therefore require customer card details such as card number, expiry date and security code. Alfra Jewellery uses Wix Payments to process this, who are a secure trusted registered establishment who fulfil the request protecting personal data. Wix’s Privacy Policy can be found here.

Paypal and Apple Pay are alternative methods of payment, each provider has their own policy and procedure in relation to storing information securely. 

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Klarna- In cooperation with Klarna Bank Klarna AB, Sveavägen 46, SE-111 34 Stockholm, Sweden. We offer you the options for you to pay later. Additional information and Klarnas user terms and conditions can be found here. Your personal information is handled in accordance with applicable data protection law and in accordance with the information in Klarnas privacy statement. 

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Our Privacy Policy may be regularly updated, so please ensure to check it regularly to stay updated with any updates and amendments.